Stay in touch with SCCG through our social media channels: 

Social media house rules 

When using any of our social media accounts, we ask you to follow these ‘house rules’. 

Our social media pages are designed to provide the community with important information as well as giving you an opportunity to engage with SCCG and to interact with other community members. 

SCCG are committed to the following principles: 

  • Openness
    Our social media platforms are places where anyone can share and discuss issues that are relevant to SCCG.   
  • Relevance
    We will ensure our social media platforms are kept up to date with informative content about SCCG’s work.   
  • Accuracy
    The content we upload onto our social media platforms will be accurate, reliable and consistent with SCCG’s role. We will prioritise the need to correct inaccuracies when they occur.   
  • Respect
    Our social media platforms are safe spaces. We will uphold and promote the behavioural standards contained in this policy and the Model Code of Conduct for Local Councils in NSW when using our social media platforms and any other social media platform.   

We ask that you be kind, courteous and respectful at all times. We’re open to discussion that is polite and respectful. But please remember, there are humans on the other side of the keyboard! 

SCCG will turn off commenting on its posts after three working days and reserves the rights to turn off commenting on posts completely. 

Our social media platforms are generally monitored Monday to Friday 9am to 5pm.  

We will not tolerate posts or content that: 

  • is potentially defamatory, offensive, humiliating, threatening or intimidating to Council officials or members of the public 
  • is an attack on SCCG officials or third parties 
  • contains profane language or is sexual in nature 
  • aims to incite hatred based upon religion, culture, gender, sexuality, ability or ethnicity 
  • causes division within our community 
  • constitutes harassment and/or bullying within the meaning of the Model Code of Conduct for Local Councils in NSW, or is unlawfully discriminatory 
  • contains content about the SCCG officials or members of the public that is misleading or deceptive 
  • breaches the privacy of SCCG staff, member Councils or members of the public 
  • contains allegations of suspected breaches of the Model Code of Conduct for Local Councils in NSW or information about the consideration of a matter under the Procedures for the Administration of the Model Code of Conduct for Local Councils in NSW 
  • violates an order made by a court 
  • breaches copyright 
  • constitutes spam (including unauthorised promotion of commercial products or businesses) 
  • seeks to deliberately monopolise or influence the social media channel for their own personal purposes 
  • is in breach of the rules of the social media platform 

SCCG social media platforms are not to be used for making complaints. Please use SCCG’s website to contact the team. 

Posts or content that breach the house rules will be removed or ‘hidden’. Users may also be banned from SCCG’s social media sites if they breach these house rules. The particular circumstances and severity of the breach will be considered in deciding whether to remove, hide or ban. 

A person whose content has been removed or has been blocked or banned may request a review of the decision by making an application in writing to the Executive Director and outlining the grounds upon which the request is being made. A review will be conducted consistent with SCCG’s upcoming Social Media Policy.